by Johnathan Chung
SocioloG+ presents Johnathan Chung's exhaustive compendium of Google+ tips, user guides, and other valuable online resources for getting the most of your Google+ experience.
Being personable and knowledgeable a must for future Customer Service Reps This is not just for brands, mind you, this is also for all of us consumers. I’ve worked in a call center before. It was a political call center, but still, I imagine the environment is the same for the stables of telephone customer service reps [...]
originally posted as a blog post on socialfish.org for my column “Social, In Theory” I was talking with the Empress of Socialfish herself, Maddie Grant, trying to plan out my Social, In Theory topic. Maddie had asked me if I had any thoughts on “associations”; I am, after all, about to be a freshly minted [...]
Maybe some marketing or advertising blog-folk can tell me what’s up.. You may have seen me post this video a couple of time over the past week (on Google+/Twitter) . I’ve been curious to see whether or not this (old, from 2010) Subaru advertisement would gain “Likes” and “Engagement” on the YouTube end (going to [...]
People like to see the fruits of their labor and third-party commenting platform tracking should only be the first step This is not a new thing… people have been talking about the transience of their G+ activity in the Stream since very early on. Activity on G+ is hard to keep track of unless you [...]
(originally posted as a guest post at socialfish.org) Musings on social media hiring practices and social snake-oil salesmen. A word to the wise business owners, social media enthusiasts, social media professionals, recruiters et al: when someone in front of you talks about social media “engagement” and then fails to expound on their use of that [...]
The “Sentimental” traditional media campaigns are great, but we need “Utilitarian” messages! I am a fan of the gorgeous Google+ commercials which feature heart-touching moments between brides-to-be and their friends and fathers and their babies… but what we need is for Google to convey what is useful about Google+, and also – what is different [...]
Getting More People to Use Google+, Part II Creating Stand-alone G+ elements for websites to increase casual-user familiarity Part I, Introverts and Extroverts here: https://plus.google.com/u/0/115516333681138986628/posts/BXZdyGRxfA7 Background – Not Everyone is a “Power User” When I say “Power User” I don’t just mean people who are popular or influential on social networks, I’m talking about people [...]
…You Are Worth about 50 “Sents”. Social Sentiment, a new currency? The short answer is: yes. As companies continue to embrace social, they are going to look for numbers, numbers and more numbers. So, the social media department/girl/guy/team is going to start looking for these numbers and other bits of content to fill up their [...]
Getting More People to use Google+, Part I How Extrovert and Introvert personality type reversal on social media might be skewing perception of platform’s popularity Background In a phone call a couple of weeks ago, I was asked the question: “how can Google get more people to join Google+?”. The question came up in the [...]
This post was inspired by Google community managers, after being exposed to their work in June 2011, I became aware of the importance of their roles in a way in which I had previously had only a cursory knowledge. The openness of the Google team was an eye-opener for all in the social community and [...]
From Ryan Crowe ‘s Google+ profile Infographic source mining as a starting point Hey all you would-be/will-be/Arby social media enthusiasts. Ever wonder where to go to find all of the great info you find about social media/digital marketing? Here’s a quick-tip that I thought might be useful to share – you know all of [...]